After careful consideration, and to ensure the health and wellbeing of our employees, members and communities we serve, the lobby is closed to walk-in, drive-up is still open effective March 20th 2020. You may talk with us at 970-330-9728 Monday through Friday, 9:00 am to 5:15 pm. Please be patient with our staff who are working hard to serve everyone in these extraordinary circumstances. Call wait times will be longer than usual as more people call in, and so we thank you in advance for helping us to cheerfully serve you.
Teller Services
Our drive-up remains open for Teller Services Monday-Friday 7am to 5:30pm and 9am to 12pm Saturdays
Account Services
Account Service remains available Monday-Friday 9 to 5:30 pm, at 970-330-9728, in the Drive-Up, or by email admin@weldccu.com
Lending
We are still busy lending! For loans you may talk with a loan officer at 970-330-9728 Monday through Friday, 9:00 am to 5:15 pm, start the process online at www.weldccu.com, or email admin@weldccu.com
Mobile Banking, Online Banking, and ATM network
ATM, Mobile App, and Online Banking systems are available 24 hours per day. Last year we added mobile deposit to the mobile app for your convenience. Now is the perfect time to download the free app from the App Store or Goggle Play Store, or enroll in online banking. Please update your email address and phone number with us if either has changed.
Telephone Teller
For account information, you may call DataCheck at 877-946-9728 around the clock
Members Annual Meeting, Shred Event, and Members Appreciation Day
Coronavirus led us to cancel the Members Annual Meeting and use an online method. We also had to cancel the Shred Event and Members Appreciation Day, but we still would like to get together at some point in the fall. Please watch the monthly newsletter for announcements, in case we are able to do something this fall.
Watch out for Fraud
As a reminder, under no circumstance will we call you and ask for your social security number, user name, password or PIN. Be aware that criminals may use this time to scam people. If you receive a call from anyone asking for this information, even if it appears to be from our credit union, do not provide it. Criminals are able to make our phone number appear on your caller ID even though it is not us calling.
If you call us; however, then we will ask account identifying information.
Alternately, if you receive a text, email or phone call from our fraud center asking to verify purchases, please do respond. They will simply ask you ‘yes’ or ‘no’ to verify purchases, and in doing you so, you will allow your card to remain active. You will know it is our Fraud center contacting you because they won’t ask for information beyond verifying ‘yes’ or ‘no’ to transactions, and you should not provide any information beyond that.
Fully Insured Funds and Highly Rated
Rest assured knowing your accounts at Weld Community Credit Union are safe and secure. Not only are we Federally insured by the National Credit Union Administration (NCUA) up to $250,000, we also have deposit insurance with Excess Share Insurance (ESI) that increases account deposit insurance coverage to double the NCUA limit, resulting in combined deposit insurance up to $500,000. Weld Community Credit Union is financially strong, and we are recognized with a five-star rating by Bauer Financial .
Thank you for being a member and rest assured we are monitoring and adapting to this situation as needed. We will take every measure to limit the impact on our employees, members and help stop the spread of Coronavirus in the community.
Dave
Dave Brown
CEO
Weld Community
Credit Union